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Merchandise Damaged in Transit
 
If your item arrives damaged, we will ship you a replacement at no additional cost. Notify us immediately at info@zimbecollection.com. Claims must be made within 3 business days of receipt of shipment. To return your damaged item, please pack it in the original packaging and your e-mail order confirmation or packing list. Replacement merchandise will be sent once the return is received.
 

Return Policy

If for any reason you are not satisfied with your purchase, you may return it for a full refund on the price of the item. If you would like to make a return, please notify us at info@zimbecollection.com before sending us your return. Returns are accepted within 30 days of purchase. After 30 days, all sales are final. Art cards and clearance items are not returnable. Merchandise must be undamaged and in original packaging and condition. Please enclose e-mail order confirmation or packing list with return. Insure all items over $100 for the full amount of the invoice. Shipping and insurance charges are non-refundable.

Please send all returns to:

Zimbe Collection
1500 Upper Middle Rd., Unit 3, 76053,
Oakville, Ontario, L6M3H5
Canada
 

Privacy policy

Security remains the primary concern of online consumers. All of the information you provide us, including name, address, e-mail address and credit card information, is transmitted from this page securely to encrypt data during transmission for your protection and peace of mind. Zimbe Collection does not sell its member list.
 

Copyright Information

The contents of this site are for personal use only. Neither text nor photographs may be reproduced in any form without the permission of Zimbe Collection.

 
 
 
 

 

© 2014 Zimbe Collection